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They might be answered in our FAQ.
We tried to cover just about everything you need to know.

 

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FAQ

FAQ

01

I’ve found the sneakers I want but can’t select my size

 

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03

Has my order been sent yet ?

 

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05

Part of my order is missing

 

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07

Which methods of payments can I use?

 

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09

Is it safe to order online?

 

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02

Can you give me more information about the sneakers?

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04

Can I track my order ?

 

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06

You’ve sent me the wrong items

 

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08

I forgot to use my discount code

 

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10

Delivery - How much is it and how long does it take?

 

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No Cost EMI Terms – Eronix Retail & Online

No Cost EMI is available on the purchase of eligible Eronix products via select credit cards on 3, 6, or 9-month tenures, depending on card issuer eligibility. Monthly EMI amounts are rounded to the nearest rupee. Your final EMI schedule, processing fee (if any), and interest benefits will be provided by your issuing bank and may vary.

Eligible Banks: HDFC, ICICI, SBI, Axis Bank, Kotak, and more.

Minimum Transaction Value: As per the threshold defined by your bank.

Availability: Applicable at participating offline stores and selected online platforms.

Offer Conditions: Cannot be combined with corporate or education offers. Terms apply.

‡ Instant Cashback Offers

Instant cashback is available with eligible purchases using participating cards, including ICICI, Axis Bank, and HDFC Bank. Cashback is applied instantly during checkout, provided minimum spend requirements are met.

Eligible Products: Eronix Nascent, Eronix Levitate, Onyx, and other select models.

Minimum Transaction: ₹1,999 or higher, depending on card issuer criteria.

Limitations: Cashback is restricted to 2 orders per 90-day period per card.

Adjustments: Refunds will be recalculated if the order is modified or canceled post-purchase.

Representative Example (Eronix Nascent – ₹1,999):
For a 3-month EMI plan with 15% interest absorbed by Eronix, your monthly installment = ₹666.
Total Payable = ₹1,999. No extra cost to you.

Features are subject to change. Some features, applications and services may not be available in all regions or all languages.

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More ways to shop: Visit an Eronix Retail Partner near you or connect with us at info@eronix.in | support@eronix.in

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info@eronix.in

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